|
Reviews - What people say about the Golf Guru GPS Research, April 14, 2009 I did a lot of on-line "research" on golf GPSs and found that Golf Guru came up consistently as the best for prompt helpful service, something that seems to be very lacking with other companies. That and no annual fee convinced me to buy your G002. I've had a few questions and needed two courses mapped, as well as two re-mapped, and each time I've contacted Golf Guru everything has been promptly and professionally handled. Special thanks and credit are due John in mapping and Chad in customer service. Please feel free to post this note on your site. And keep up the good work! Rodger Great Service, March 25, 2009 I just wanted to take a moment to say a big thank you to all of the Golf Guru staff. I have had a Guru for about 9 months and as great as I think the product is, I believe the service is better. I've probably overused my course requests and the people couldn't be nicer. Every question has been answered quickly and friendly. I just want to let everyone know, I appreciate it very much. Fred Thank You, March 19, 2009 I wish to Thank You for the tech support I received yesterday, it was the best I have ever encountered. My hat is off to Guru. David Thanks Guru Support, March 17, 2009 Thanks Guru Support for getting my Golf Guru activated and fixing my problem promptly. You guys are awesome. You all live up to all the reviews I read about having great customer service. Have a good day. --Julio Refreshing, March 7, 2009 I have yet to receive my golf Guru color Gps since I just ordered it on Thursday. But since my home course had not yet been mapped I thought I would put in a request. I was pleasantly surprised that you have already mapped it!!!! You guys are for real....I hope that you realize that the customer truly appreciates attention to detail. I sincerely hope your unit is as effective as you are....It is truly refreshing to find a company that fulfills their promise! Thanks again....Felix Great Service, Feb 24, 2009 Thank you so much. I did get the shipment confirmation. I chose your company because of comments made about the exceptional customer service and you guys continue to deliver. GPS Golf Guru, Feb 23, 2009 I just wanted to thank you for the great customer service. I play this little course twice a week and the original download was all wrong. I requested a redo and I was pleasantly surprised to find it was done in a timely fashion and correctly. That will encourage me to pass on how great a GPS this is and how you stand behind your product. Golf Guru late Christmas present, February 2, 2009 The GPS Golf Guru was delivered when promised and in good condition. The instructions are very brief but manageable. I contacted the manufacturer who was helpful and quick to respond. I purchased a belt clip for the GPS machine (a good idea). The GPS is an excellent aid to playing a round of golf. It assists with score and stats as well as accurate distances. Very happy with my purchase. Great...and then some, February 3, 2009 I reviewed all golf gps on the market and bought mine based on best reviewed, the Golf Guru. It is everything as advertised and some more. First and most importantly it is dead on accurate on its yardages. It is extremely easy to use, easy to read in direct sunlight, offers options for keeping scores and statistics (so valuable to someone who likes keeping track of stats) and lets you download all this to the computer using their utility file. Lots of courses in their database. There is still more that it does but I have not explored these features yet, but im sure its like everything else, GREAT! Golf Guru GPS, January 6, 2009 Fantastic product. Very accurate yardage estimate. Color version is not necessary unless you simply want a "pretty" picture. For serious golfers an accurate yardage is all that is necessary, and this black & white Golf Guru provides that without buying their color version. Absolutely Incredible !! This product and service is tops !!, November 17, 2008 I did lots of research and review reading before I settled on this GPS and I'll tell you folks, I couldn't be happier. I just got a chance to use it this past weekend at my favorite local course, (which was already available for download), I was amazed at the accuracy of the map. I could count down as I walked towards the green, as my foot touched the fringe the Guru said 0 yards to the front of the green. Every time my ball landed near one of the course yardage markers I checked to see if the Guru agreed and it was always "spot on the money". About the product support. There is another local Golf
course that I play several times a season that I wanted to have a map
for. I put in a request on Friday evening. The following Monday I got
an email stating that my new map was available for download (synching)
to my Guru. What more can be said. Your search is over folks ... buy
this GPS and enjoy !! Well let me say
it rocks! The distance is right on with other gps and the markers it
has all the ojects plus it has a feature to customize and add more
objects on the screen. Now here is the kicker it can mark a distance
with 1 club then you mark again a distance from that mark to the next
shot nice... It will keep track of putts per round and averge putts
greens in reg o yeah fairway in reg to. What more can I say this unit
has it all check it out if nothing else .. The good news? - The product worked marvelously. It was easy to download my course. The distances were extremely accurate. It works as advertised. It collects statistics that makes an analytical wacko like myself very happy. The bad news? - I don't hit the ball as far as I
thought. Very depressing. Nothing like another illusion shattered.
Isn't that what growing up is all about. Maybe at 63, I should move to
the white tees and start acting my age. I purchased the unit and had to call the customer service desk after I received the unit. I probably didn't have to but felt better knowing that someone would be holding my hand while setting up the unit. The customer service rep answered the phone on the 3rd ring and walked me through the entire set up process. Using the unit is
easy and it is accurate. I was able to check yardages with the gps unit
on the golf cart at a few courses I played and also with the course
yardage markers and found the Golf Guru to be on the mark everytime.
The screen was also easy to read in the sunlight. A bonus you get with
this unit is that you do not have to pay an annual membership fee to
download courses. I highly recommend this unit. I am very happy that I did as I am quite pleased with the Golf Guru. The courses are added on through an internet site for free. Should a course not be present, the Golf Guru Gods will add it for you in several days. They are responsive to e-mail requests and outside of a couple of minor glitches on a hole or two, the Golf Guru is accurate to the yard. An
amazing feature is the ability to move the flag by moving it on your
screen so you adjust to front, side, middle and rear green placements.
This assists considerably on approach shots. I would highly recommend
this golf GPS model. FIVE STARS without hesitation........ The best thing about the Golf Guru is the customer service!!! If a course map is not available just enter a request and within a short time it becomes available. If you have a question email them and they respond very quickly sometimes within minutes. You can also phone them. The software is updated on a regular basis and all this for no extra yearly fee. The Golf Guru has so many features that the unit
needs several button to use them all. Some people may find this more
then they want to deal with. I find that once set, the unit needs
little attention unless you want extra information or you want to use
the scoring feature. If you have the skills to operate a computer and
can read this note, you have plenty of knowledge to use the Golf Guru.
Downloading course information is a simple process and with the ability
to hold 20 course maps I cover most of the courses I play. If I need
more I just delete a course and add a new one, you can always added it
back later. The President of Golf Guru even emailed me saying that he was made aware by his customer service unit of the possible problem and guaranteed they would investigate what happened and fix it. I have a feeling the problem was with the mapper and not the device. It is refreshing to see customer service like we all hope to find in a company we do business with, to many fail to meet their own reported standards, not this one. The device itself
is compact, rugged and after a few minutes playing around with the
various option buttons easy to use. Set up is almost too easy,
downloading the courses only requires you register at their web site,
select the GC's from a list, then sync the software (that you have to
install) and device plugged into a USB port. It took me 10 minutes to
install the software, register, select the GC's I wanted and download
them to my GPS unit. I asked them to map a GC not listed and it took
about 6 days until I could download it. No, as in ZERO, yearly dues is
another positive feature. There are many different GPS brands on the
market, all of which are pretty good. What sets GolfGuru apart is the
little things, such a SUPER customer service, compact design and no
annual fees. It works naturally as you play your round. From the tee, I like the initial view, it displays the distance to the pin, and distances to all the obstacles that are marked. When I'm ready for my approach shot, I switch to the secondary view, which gives the distances to the front, back and pin, as well as an outline of the green where you can determine the actual distance to the pin by moving the icon to the flag position. As you come off the green, it automatically goes to scoring for that hole and you put in your score, number of putts, green in regulation (GIR) and fairway in regulation (FIR). You do that for every hole and it only takes seconds. At anytime you can look at the scorecard or the stats for the round. This is more than a GPS unit. It displays the battery level, signal strength and time. It's a built in rechargeable battery, so you do not have to purchase batteries separately. The initial screen has the owner's name and telephone number, so if lost, the owner can be contacted. The best feature is the free unlimited course downloads and if your course isn't available they will add it within a week. Sweet! |
